When: April 29, 2021 5:00 PM (Africa/Johannesburg)
Duration: 60 minutes
Attend this session to gain a better understanding of how to demonstrate Customer Journey Orchestration (CJO) in Dynamics 365 Marketing to customers and prospects.
The session delivers end-to-end demos for you to learn the new capabilities. These features include event triggers, customer journey orchestration journey designer, improved content creation and library management and enhanced AI features.
In addition to these new features, the session also guides you on how to leverage other Dynamics 365 apps, such as Customer Inisghts and Customer Voice to futher enhance your offering.
This is Part 3 of a series. Total time commitment is approximately 4 hours.