LIGHTWEIGHT CRM
Manage your customers, nurture your sales
opportunities & deliver the best customer service
experience with one affordable cloud solution.
From as little as R229 per month*
4CI Lightweight CRM enables organisations to build strong relationships with their customers, close sales opportunities quickly and take actions based on intellegent insights.
KEY FEATURES
Contacts & Customer Management
Leads & Opportunities Management
Case Management
Interactive Dashboards
Sales Team Highlights
- Enable your sales team to rapidly close sales opportunities, with a step-by-step guided sales process
- Manage customers and sales opportunities wherever you are, on any device
- Get productive faster by using familiar Microsoft tools
- Find all activities related to a customer or opportunity in one central place
Customer Service Team Highlights
- Track customer support incidents through case logging functionality
- Have visibility on all actions related to a case
- Create queues and quickly route cases through to the right channel
- Manage team performance and productivity with insights from interactive dashboards