AI & Digital Adoption Enablement: Turning AI & Microsoft 365 into Measurable Business Outcomes
Webinar
Date: 26 May 2026, 13h00-14h00 EAT
Most organisations have invested in AI and Microsoft 365 — but adoption is where value is won or lost.
Across your customer base, the same pattern is emerging: Copilot licences are deployed, but not embedded into daily work. Usage stalls, ROI is unclear, and customers begin to question the value.
This isn’t a technology problem — it’s an adoption problem.
And for partners, it directly impacts renewals, expansion, and long-term credibility.
In this session, we’ll show you how to move beyond deployment and position AI adoption as a repeatable, revenue-generating service.
Why Attend?
AI only delivers value when it changes how people work.
This webinar will show you how to:
- Turn AI and Copilot into real, measurable business outcomes
- Drive consistent usage across roles and teams
- Move from once-off enablement to ongoing, managed adoption services
- Position adoption as a core part of every Microsoft deal
You’ll walk away with practical tools and frameworks you can use immediately in customer conversations.
What You'll Learn
- Why Copilot adoption often fails — and how to fix it
- A repeatable adoption framework: Capability + Behaviour + Measurement
- How to drive real usage, not just licence rollout
- How to measure adoption and link it to ROI and business outcomes
- How to create new revenue streams through AI adoption services
- How to position adoption as a differentiator in partner conversations
What You'll Take Away
- A practical, partner-ready AI adoption framework
- A clear 5-stage journey from readiness to measurable outcomes
- Real examples of how AI fits into day-to-day roles across industries
- A structured approach to move from training to continuous enablement
- Guidance on building managed services around AI adoption
Who Should Attend
- Microsoft Partners (Sales, Pre-sales, Practice Leads)
- Modern Work and Copilot specialists
- Customer Success and Adoption Managers
- Executives looking to grow managed services and recurring revenue
Speakers
- Nick Botha – Chief Partner Officer, 4Sight Holdings Limited
- Aldo Van Tonder – Chief Digital Officer, 4Sight Holdings Limited